Subject: Wendy’s interview with Area Supervisor Mike
Job Posted Position: Assistant Manager
Location: Alpharetta, GA
Time: 10:00AM, Mike’s arrival 10:32AM
Upon first meeting I’ve seated myself near the main entrance of the restaurant. The General Manager, in assumption here, tells me that the Area Supervisor will be a few minutes late. A few minutes turned into an half hour; and there he is seen before the door to be let in.
Brief introductions were made with a smile and side glance.
‘Let’s move away from the door.’ He says as he leads me to the seating near the second door entrance. I’m more so aware of small gestures and manners that may indicate discomfort or a person not as prepared. The difference from where I was seated to where the new arrangement felt more comfortable was none other than the left to right side of the restaurant.
I began with a disclaimer: I have recently moved, though have yet to find a printer to update my resume. However, what I do have is a previous year resume with main relevant jobs listed in order and accurate still.
With slight understanding and half listening Mike instead begins with a speech about people and how we are able to pick up and to sense something about a person. A long speech really, and one just as patronizing as his age group is stereotypically fond of reenacting towards someone clearly younger-assumed severely naïve and inexperienced.
He stated that my job ‘hopping’-something that new times and generations are more so doing to gain a leg up in income and competition for skills not at all willingly trained-was of a concern. Either the problem was myself-as he gave an example-or I am unable to tough out a situation until the work environment calms again. I had to interrupt several times to state on the contrary. The first job I was promoted from cashier to a manager in 3 months because I toughed out a situation of a General Manager (GM) fired suddenly as well majority of the crew leaving in protest based on loyalty. I worked 3 different positions simultaneously without complaint from customers understanding that I’m trying my best to serve them. I clocked in over 50 hours a week while attending college full time with work load of a senior student. I am more than capable of toughing a situation as I was sent to another location for my job at present. Both the GM and the Assistant manager quit, so I was put in place to string together a severely short staffed restaurant of the busiest location in that district, as a low level manager. I can tough a situation, however I can recognize abuse and managers above my rank unappreciative of my sacrifices to sleep and orderliness. I recognize that my first job essentially gave all responsibility to me, yet faulting me first thing if I had done something insignificantly wrong. All the responsibility forced upon me, yet I was paid the same amount as my low level manager title entailed. Same with my job at present, I was due for a promotion at the struggling location, instead someone from outside was hired and trained to take my place essentially- as I trained him. I can tough a situation, however, I recognize abuse and neglect.
A sign of ‘mmhm’ read across his face.
The new attack was about the amount of experience in number of years. It does not take 10+ years of dedication to know a job so effectively that one is due for either a promotion or job training elsewhere. As I witness with my present temp job (second job) that number of years does not translate to skills and knowledge. Some then become too comfortable, lazy even. As I witness at present old timers feeling threatened as I rearrange their departments that follows the modules, pricing and proper location for the merchandises. Their first reaction is to find something to tell the store manager that ‘the new people’ are unproductive.
His next point in speech was about age. How do I manage someone older? He had assumed I managed primarily teenagers. On the contrary I manage adults and have managed adults previously, though I’m of the mindset that age being a requirement of respect as beyond ridiculous. We all know an example of someone older yet still incompetent at their job duty and function. I have met someone younger, yet competent. While I witness someone older, set in their ways, unwilling to compromise and to allow fault. I have witnessed younger workers apologize to the heavens of what little they have done wrong. At last, older workers behaving immaturely towards someone younger managing over them. So I say to anyone if you’re upset that someone younger is coaching you then no one else to blame but yourself. I have the same expectation that if you’re upset with me because of my age-switch shifts or quit as I am here still. My expectations remain the same: simply requiring workers to do their jobs or to go home so I may do it myself.
Mike being unable to state what exactly he took issue with me, all I can assume was age as the speech continued about age and experience. I had to ask, how long has he worked for Wendy’s? His record of decades of dedication at the same position, but now will be replaced by someone younger. I concluded my assumption of him as someone feeling old and bitter.
I’m typing this as I take a beating every time for my youthful looks. I have a title of management, a life of a settled adult, yet questioned daily about my maturity and knowledge.
As social creatures we judge people based on their looks. Someone beautiful more likely to lead an easier life, as we are biased in agreeing with someone based on physical appearances alone. Same with age, as social creatures we assume the more wise depends on years numbered and experiences countable. We may assume the older person knows more, has more in terms of skills simply based on a number stated of years lived after birth. On the other end we may assume a younger person as naïve and so inexperienced that whatever opinions or options that one may give is moot or ridiculous.
The beating continues and I have to either find another situation or to prove myself to the older person clearly immature or feeling threatened. That my reasons for doing something or saying something is no different from yourself. My place in the work environment is no different than yourself. What we both share is a means to acquire some financial gain to live. The only competition is which person performs the job well enough with enough experiences proving better to handle any task similar or out in another field.
If your first jab in order to be considered or to consider one person over another is consulted to age, then you’ve lost the meaning of maturity.